Everything you want to know about Jeweler Software.

How long have you been using the same jeweler software? It may be that it no longer meets the best standards, because the world is constantly changing. Also you do not like to switch to other jeweler software, because there may be uncertainty about a smooth implementation. That is why we have made a checklist below that you should pay attention to with jeweler software and any transfer.

Reliability and support

You want jeweler software that works. Does the system malfunction regularly or do functions not work? And what is the speed of the system? These are things that you will have to deal with every day, if the basis is not good. One way to test this is for example with a demo account or checking the uptime. It is also interesting to inquire about the support. For example, do you have to pay for support? Some companies even charge a fixed amount each time you call. This may indicate that the company primarily wants to earn money from service provision.

Complete jeweler software checklist

Interesting functions that you are now used to may not be available with another system. That is why it is smart to make an inventory in advance of which functions you would like to use. We especially recommend these functions:

Cash Register

• Checkout of products
• Selling products that are not in stock
• Sell by item group
• Sell simple items
• Create and manage customers
• Gold purchase and sale
• Gift Cards & Discounts
• Saving program
• Set taxes
• Extensive statistics
• Down payments & pay later
• Checkout closure
• Staff members
• Send a coupon by e-mail

Repair system

• Create repairs
• Add photo
• Intake date
• Quote for repair
• Repairs in an overview
• View the status of a repair
• Keep the customer informed
• Pay for repairs
• Enter your own costs
• Select an external supplier or repairer

As you know, there are many suppliers and software builders. But systems that are specially made for jewelers can be counted on one hand.

Flexibility of the jeweler system

In addition, it is very important that jeweler software is flexible, so that it can easily connect to other systems. Consider for example a link with the barcode scanner, PIN terminal, printer and cash drawer. In addition, you can now expect more from the system. For example, it works integrated with a webshop or can be used on multiple devices. That is why it is important that you look at whether it is cloud software, so whether the system can be used online. In addition, some systems are also written entirely in “internet language”, so that it is even easier and cheaper.

What may it cost?

A system may seem expensive or very cheap at first glance. It is therefore important that you discover exactly what you get for your money. For example, some systems are relatively inexpensive, but require a substantial amount for implementation. Others are more expensive per month, but then you get free extensions, for example. Customization is often an expensive solution. Once the desired system has been created for you, it must be maintained and further developed. Then it can be a lot more expensive than you initially expected. That is why we recommend a system that is made specifically for the jewelry industry and works 100% online. So complete software that also works flexibly. Moreover, you save time (ie money) if all processes are properly coordinated.